Are you a Clevelander who is looking for a job? You might want to try applying at your local Whirlpool. Unfortunately, the company is closing a center in Yakima, Washington, which will result in local job losses there. However, that means that the Cleveland call center will be picking up at least 50 new jobs, something that locals might want to check out.
The center isn’t supposed to be closed, however, until around the second quarter, which means that it will probably be a while before the jobs are available. Still, I would put my resume in immediately if I lived in Cleveland and wanted this type of work.
The closure is due to a lower volume of calls. Whirlpool is hoping to streamline their call process and keep the center at one central location rather than having them so far apart, across the country. Unfortunately this will mean the loss of work for 248 full time employees at the Yakima center, as well as 114 part time employees and 133 contract workers.
Current employees at the Cleveland center can expect to pick up a higher workload due to the consolidation of centers as well, so new employees should be aware that the job will likely be fast-paced.